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Whether you're new to 4jili or a regular player with a specific concern, this FAQ page covers everything — from account setup and deposits to game rules, bonuses, and responsible gaming. Browse by category or scroll through to find what you need.

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4jili Frequently Asked Questions

Select a category below to jump straight to the questions that matter most to you. All answers are written specifically for Filipino players using 4jili.

Creating a 4jili account is quick and straightforward. Head over to 4jili.net/register, fill in your basic details — name, mobile number, and preferred password — then verify your number via the OTP sent to your phone. Once verified, your account is active and ready to use. The whole process takes under two minutes. Make sure you're at least 21 years old before registering, as required by Philippine gaming regulations.

You must be at least 21 years old to register and play on 4jili. This is in line with Philippine gaming laws and PAGCOR-compliant guidelines. 4jili takes age verification seriously — accounts found to belong to underage users will be suspended immediately and any funds returned. If you're unsure about the rules, visit our Responsible Gaming page for more information.

No. Each player is allowed only one 4jili account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended, along with forfeiture of any balances. If you've forgotten your login details, use the password reset option on the login page instead of creating a new account.

Go to the 4jili login page and click "Forgot Password." Enter the mobile number linked to your account and you'll receive an OTP to verify your identity. Once verified, you can set a new password. If you no longer have access to your registered mobile number, contact our 24/7 support team through the live chat inside the platform for manual account recovery.

Basic account verification happens automatically when you confirm your mobile number during registration. For full KYC (Know Your Customer) verification — required for larger withdrawals — you'll need to submit a valid government-issued ID such as a PhilSys ID, passport, driver's license, or SSS/GSIS card. Upload these through the verification section in your account settings. Verified accounts enjoy higher withdrawal limits and faster processing times.

Log in to your 4jili account, go to the Wallet or Deposit section, and choose your preferred payment method. 4jili supports GCash, PayMaya, BDO, BPI, Metrobank, and other major Philippine payment channels. Enter the amount you want to deposit, follow the on-screen instructions, and your funds will be credited to your account — usually instantly for e-wallets.

The minimum deposit on 4jili is ₱100 for most payment methods. This low entry point makes it easy for casual Filipino players to get started without committing a large amount upfront. Some promotional deposit bonuses may require a higher minimum — check the Promotions page for current bonus terms.

GCash deposits on 4jili are processed instantly in most cases. Once you complete the payment on the GCash side, your 4jili wallet balance updates within seconds. If your deposit hasn't reflected after 5 minutes, check your GCash transaction history to confirm the payment went through, then contact 4jili support with your reference number for quick resolution.

4jili does not charge any platform-side deposit fees. However, your payment provider — GCash, PayMaya, or your bank — may apply their own transaction fees depending on the transfer type. We recommend checking your e-wallet or bank's fee schedule before depositing. For most GCash and PayMaya transfers, fees are minimal or zero for standard transactions.

Yes. 4jili accepts bank transfers from major Philippine banks including BDO, BPI, Metrobank, UnionBank, and Landbank. Bank deposits typically take 15 minutes to 2 hours to reflect depending on your bank's processing time. Make sure to use the exact reference number provided during the deposit process so our system can match your payment correctly.

Go to your 4jili wallet, select Withdraw, choose your preferred payout method — GCash, PayMaya, or bank transfer — enter the amount, and confirm. Withdrawals are reviewed by our payments team before being sent out. Make sure your account is verified and that your withdrawal method matches the name on your 4jili account to avoid delays.

GCash and PayMaya withdrawals typically process within 5 to 30 minutes during business hours. Bank transfers to BDO, BPI, or Metrobank may take up to 24 hours depending on your bank's cut-off times. Withdrawals submitted on weekends or Philippine public holidays may experience slight delays. Our team processes requests as quickly as possible — usually well within the stated timeframes.

The minimum withdrawal amount on 4jili is ₱200. This applies to all withdrawal methods including GCash, PayMaya, and bank transfers. There is no maximum withdrawal limit for fully verified accounts, though very large withdrawals may require additional identity verification as part of our standard security process.

Common reasons for withdrawal delays or rejections include: unverified account identity, bonus wagering requirements not yet met, mismatched account name and payout method name, or pending security review for large amounts. Check your account notification center for a specific reason. If you believe there's an error, contact our support team via live chat with your withdrawal reference number and they'll sort it out quickly.

Basic withdrawals are available after mobile number verification. However, for withdrawals above a certain threshold, full KYC verification is required. This means submitting a valid Philippine government-issued ID. This is a standard security measure to protect your account and comply with anti-money laundering regulations. Verification is a one-time process and once approved, future withdrawals are processed without additional ID checks.

4jili offers a wide range of games across six main categories: slot games, live casino (baccarat, roulette, blackjack, dragon tiger), RNG table games, sports betting (PBA, NBA, UFC, boxing, sabong), Filipino card games (Tongits Go, Pusoy), and instant/crash games. Visit the Game page for a full breakdown of every category and featured titles.

Yes. All 4jili games use certified Random Number Generator (RNG) technology that is independently audited for fairness. Slot RTPs (Return to Player percentages) are published and verifiable. Live casino games are streamed from licensed studios with real dealers operating under strict protocols. 4jili is committed to transparent, fair gaming for all Filipino players.

Minimum bets vary by game type. Most slot games start at ₱1 to ₱5 per spin, making them accessible for casual players. Live casino tables typically start at ₱50 per hand or round. Sports betting minimums start at around ₱20 per bet. Check the individual game lobby for exact bet limits before you start playing.

Selected slot games on 4jili offer a demo or free-play mode that lets you try the mechanics without risking real money. Live casino and sports betting games require real-money wagers. To access demo modes, simply browse the game lobby after logging in — games with a free-play option will have a "Try" or "Demo" button alongside the main play button.

4jili has dedicated pages for its most popular titles. Check out the Jurassic Kingdom, 1001 Nights, Tongits Go, Ice Hockey, and D&T Ranking pages for detailed game guides, feature breakdowns, and tips. The Game page gives you a full overview of all available categories.

4jili regularly runs a variety of promotions including welcome deposit bonuses, free spins on new slot releases, reload bonuses, cashback offers on live casino losses, and referral rewards. Promotions are updated frequently — visit the Promotions page to see what's currently active and which games or payment methods qualify for each offer.

Wagering requirements (also called rollover or turnover requirements) specify how many times you need to play through a bonus amount before you can withdraw it as real cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place ₱5,000 in total bets before the bonus converts to withdrawable funds. Always read the full terms of each promotion on the Promotions page before claiming.

After creating your 4jili account at /register, make your first qualifying deposit and the welcome bonus will be credited automatically to your account — no promo code needed in most cases. Some bonuses may require you to opt in via the Promotions section before depositing. Check the current welcome offer details on the Promotions page for exact steps.

No — bonus funds must meet the stated wagering requirements before they can be withdrawn. Your real-money balance and bonus balance are tracked separately in your 4jili wallet. Winnings generated from bonus play are typically subject to the same wagering conditions. Once requirements are met, the funds move to your withdrawable balance automatically.

Yes. 4jili has a dedicated mobile app available for both Android and iOS devices. The app gives you native performance, faster load times, biometric login (fingerprint/face ID), and push notifications for new promotions and game releases. Visit the App page for download instructions and device requirements.

Yes, the 4jili app is completely free to download and install. There are no subscription fees or hidden charges for using the app. All the same games, promotions, and account features available on the desktop site are accessible through the app — often with a smoother, more optimized experience on mobile.

Absolutely. The 4jili website is fully mobile-responsive and works on any modern smartphone browser — Chrome, Safari, or Firefox. No Flash or plugins required. Simply visit 4jili.net on your phone's browser, log in, and play. The browser version covers the full game library and all account features. The app just adds extra convenience and performance on top.

The 4jili app supports Android 6.0 and above, and iOS 12.0 and above. Most smartphones released in the last five years will run the app without issues. For the best experience, we recommend using a device with at least 2GB of RAM and a stable internet connection — either mobile data (4G/LTE or 5G) or Wi-Fi. Visit the App page for full system requirements and the latest download link.

4jili provides several tools to help players stay in control: deposit limits (daily, weekly, monthly), session time reminders, loss limits, and self-exclusion options. These can be configured in your account settings under the Responsible Gaming section. We encourage all players to use these tools proactively — not just when things feel out of control. Visit our Responsible Gaming page for a full guide.

If you feel you need a break from gaming, 4jili's self-exclusion tool lets you temporarily or permanently suspend your account. Go to Account Settings, select Responsible Gaming, and choose your preferred exclusion period — from 24 hours up to permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or receive promotional communications. Contact support if you need help activating this feature immediately.

The minimum age to register and play on 4jili is 21 years old, in accordance with Philippine gaming regulations. 4jili strictly enforces this policy. Any account found to belong to a person under 21 will be immediately suspended and any deposits refunded. If you know of an underage person using the platform, please report it to our support team right away.

If you or someone you know is struggling with problem gambling, please reach out for help. 4jili's Responsible Gaming page lists local Philippine support resources and guidance on how to seek assistance. Remember: gambling should always be entertainment, not a way to earn income or escape problems. Setting limits and taking breaks are signs of a smart, responsible player — not weakness.

Why 4jili

Built for Filipino Players

Still on the fence? Here's a quick look at what makes 4jili the go-to gaming platform for players across Manila, Cebu, Davao, and beyond.

Instant GCash Deposits

Top up your 4jili wallet in seconds using GCash or PayMaya. No waiting, no complicated bank forms — just tap, confirm, and play. Most Filipino players are funded and in a game within two minutes of deciding to deposit.

500+ Games in One Place

From JILI slots and live baccarat to Tongits Go and sports betting on PBA and NBA — the 4jili game library covers every style of play. New titles are added regularly, so there's always something fresh to try. Browse the full game catalog here.

Mobile-First Experience

4jili is designed for mobile from the ground up. The app and mobile browser version both deliver smooth, fast gameplay on any Android or iOS device. Download the 4jili app for the best experience on the go.

Regular Promotions

4jili runs frequent bonuses tied to deposits, specific games, and seasonal events. Welcome bonuses, free spins, cashback deals, and referral rewards are all part of the regular rotation. Check the Promotions page to see what's live right now.

24/7 Filipino Support

Our support team is available around the clock via live chat. Agents understand the local context — GCash issues, game-specific questions, withdrawal concerns — and respond in clear, friendly English. No bots, no scripted runaround.

Secure & Responsible

4jili uses industry-standard encryption to protect your account and transactions. Responsible gaming tools — deposit limits, session reminders, self-exclusion — are built into every account. We operate under PAGCOR-compliant guidelines for a safe, fair environment.

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Our 24/7 support team is always on standby inside the 4jili platform. Create your free account, explore the game library, and chat with us directly if anything comes up. Registration takes under two minutes.

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Must be 21 or older to play. Please game responsibly.  |  Terms & Conditions  |  Responsible Gaming